Extranet Login Issue Cause

On Friday 5/2/14 at 3PM, we switched the SharePoint address extranet.dhss.alaska.gov from the old NetScaler (146.63.177.251) over to the new NetScaler (10.4.188.73). This caused a regression in the availability of login via the Extranet Manager. The problem was first reported to the SharePoint team...

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Calender syncronization fixed on the extranet

We've had an issue for quite some time now that prevented calendars on extranet.dhss.alaska.gov from syncronzing events created in outlook. In this post I'll be describing the issue in detail and what steps it took to remediate it. Warning, lots of techical language ahead.

Issue

After adding a...

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Downtime on 2/25/14 cause

On 2/25/14 at approximately 12:40 PM, https://extranet.dhss.alaska.gov/ went offline. After a downtime of 42 minutes, it came back online at 1:28 PM. In this post I'll be explaining what happened and how we'll be working to prevent it in the future. Warning, lots of technical language ahead.

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Old addresses going away

The following addresses are being removed. If you still use these to access any of our SharePont sites, please update to one of the new addreses. Otherwise, disregard.

Old Sites

  • sharepoint.dhss.alaska.gov
  • sp-colab.dhss.ak.local
  • sp-crm.dhss.ak.local
  • sp-internal.dhss.ak.local
  • sp-main.dhss...
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New about page

We have a new about page that describes the different uses of SharePoint in DHSS. Take a look!

I'm back

Ryan here! I have returned from vacation and am digging through emails. If you have critical issue that require my attention please contact me directly. I'll be spending this week working to get ELMO running in time for the legislature so everything else is on hold.

Site request form

We have a new site request form. This sends requests directly to the SharePoint team and contains all the information we'd normally ask for. If you need a new site collection set up, please use the form instead of emailing us.

SharePoint restart at 5PM

I'll be disabling myAlaska authentication on our Extranet at 5PM today. The will log out anyone connected so save your changes before then.

Extranet work

There will be a short period of downtime on our extranet as I do some work on extending it internally.

Extranet updates

There will be a short period of downtime on our extranet as I do some work on our myAlaska provider integration.